Welcome to Pamelasale! We’re committed to making sure your jewelry arrives safely, quickly, and beautifully packaged. Please read our shipping policy below for details on how we deliver your orders.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Rates & Delivery Estimates
We offer the following shipping options within [Your Country or Region]:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders over $75 / $4.99 flat fee |
| Expedited Shipping | 2–3 business days | $9.99 |
| Express (Next Day)* | 1 business day | $19.99 |
*Express shipping available on select items and destinations only.
International Shipping
We currently [do/do not] offer international shipping. If applicable:
International orders typically arrive within 7–21 business days depending on location and customs processing. International shipping rates will be calculated at checkout.
Customs & Duties: Customers are responsible for any customs or import duties that may apply.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to become available.
You can also track your order at any time by logging into your account or visiting our Track Order page.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at contact@pamelasale.com. We will work with the carrier to resolve the issue or send a replacement if necessary.
Shipping Restrictions
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We do not ship to P.O. boxes or APO/FPO addresses.
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Jewelry containing specific materials may have restricted delivery options due to carrier policies.